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Terms of Use

Last Updated: November 1, 2025

Welcome to Frontier Hospitality Advisor!

This page explains the basic rules for using frontierhospitality.ca. For complete legal terms, please read our full Terms of Service.

1. What This Website Does

Frontier Hospitality Advisor is an information and advertising platform for hospitality properties including fishing lodges, hunting camps, resorts, hotels, and motels.

We provide:

  • Property listings (for-sale advertisements)
  • Agent and broker directory
  • Educational resources and articles
  • Discussion forums
  • Wanted ads section

Important: We are NOT a real estate brokerage. We don’t sell properties, represent buyers or sellers, or participate in transactions. We simply connect people.

2. Who Can Use This Website

✓ You must be 18 years or older
✓ You must provide accurate information
✓ You must comply with all applicable laws
✓ You agree to use the website respectfully and lawfully

3. Acceptable Use

You MAY:

✓ Browse property listings
✓ Contact agents and property owners
✓ Submit property listings (with payment)
✓ Post in discussion forums (respectfully)
✓ Subscribe to our newsletter
✓ Save and share property information

You MAY NOT:

❌ Provide false or misleading information
❌ Impersonate others
❌ Harass or abuse other users
❌ Post spam or advertisements
❌ Scrape or copy website content
❌ Hack or interfere with the website
❌ Violate any laws or regulations
❌ Infringe intellectual property rights

4. Property Listings – Important Disclaimers

We Do NOT Verify:

  • Property ownership or authorization to sell
  • Accuracy of descriptions, photos, or prices
  • Property condition or legal status
  • Financial information or valuations
  • Seller identity or credentials

All Property Information Is:

  • Provided by property owners or their agents
  • Subject to errors and changes
  • Not guaranteed to be current or accurate
  • For informational purposes only

Your Responsibility:

✓ Conduct your own due diligence
✓ Verify all information independently
✓ Hire qualified professionals (inspectors, lawyers, appraisers)
✓ Never rely solely on information from this website
✓ Understand that properties may not be as described

WARNING: We strongly recommend professional inspections, title searches, and legal counsel before purchasing any property.

5. Agent Directory

Agents listed in our directory are independent professionals. We:

  • Do NOT employ or supervise them
  • Do NOT verify their credentials or licensing
  • Do NOT guarantee their performance or advice
  • Are NOT responsible for their actions
  • Do NOT endorse or recommend specific agents

You choose agents at your own risk. Verify licenses and credentials independently.

6. Discussion Forums

Our forums are for professional, on-topic discussion about hospitality properties.

Forum Rules:

  • Be respectful and courteous
  • Stay on topic
  • No personal attacks or harassment
  • No spam or promotional content
  • No illegal content or advice
  • Follow all applicable laws

Moderators may edit or remove posts and ban users who violate rules.

7. Your Content

When you submit content (listings, forum posts, comments):

  • You remain the owner
  • You grant us permission to display it
  • You are responsible for its accuracy
  • You must have the right to post it
  • We may remove content that violates our rules

Never post:

  • Confidential information
  • Copyright-protected material (without permission)
  • Personal information of others
  • False or defamatory content
  • Content that violates laws

8. Privacy & Cookies

We collect and use personal information as described in our Privacy Policy.

Cookies: We use cookies for:

  • Website functionality
  • Analytics (Google Analytics)
  • Remembering your preferences

You can control cookies through your browser settings. See our Privacy Policy for details.

9. Third-Party Links

Our website links to external sites (agent websites, property sites, resources). We are not responsible for:

  • Content on those sites
  • Their privacy practices
  • Products or services they offer
  • Transactions you conduct with them

Review their terms and policies before using external sites.

10. No Warranties

WE PROVIDE THIS WEBSITE “AS IS” WITHOUT WARRANTIES OF ANY KIND.

We do NOT guarantee:

  • Accuracy of information
  • Availability or uptime
  • Error-free operation
  • Security from hacking
  • Successful transactions
  • Fitness for any particular purpose

Use this website at your own risk.

11. Limitation of Liability

WE ARE NOT LIABLE FOR:

  • Inaccurate property information
  • Lost opportunities or profits
  • Property defects or problems
  • Actions of other users (buyers, sellers, agents)
  • Technical problems or data loss
  • Any damages from using this website

Our total liability is limited to the amount you paid us, or $100 CAD, whichever is greater.

See our full Terms of Service for complete liability limitations.

12. Intellectual Property

Our Content:

  • Website design, logos, and original content are protected by copyright
  • You may not copy, reproduce, or distribute without permission
  • Links to our site are allowed (but not framing)

Your Content:

  • You retain ownership
  • Don’t post content that infringes others’ rights
  • We may use your content to operate the website

13. Changes to These Terms

We may update these Terms of Use at any time. Changes take effect when posted. Continued use means you accept the changes.

Check this page periodically for updates.

14. Complaints Policy

We take complaints seriously and want to resolve issues quickly.

How to File a Complaint:

Contact:
Frontier Hospitality Advisor
129 Nanaimo Ave W
Penticton, BC V2A 1N2
Email: bryce@frontierhospitality.ca
Phone: (800) 592-1349

Our Process:

Step 1: Submit your complaint in writing (email is fine)

Step 2: We will acknowledge within 7 days and confirm our understanding of the issue

Step 3: We will investigate and respond with resolution within 21 days

What to Include:

  • Your contact information
  • Date and description of the issue
  • What you’d like us to do
  • Any relevant screenshots or documentation

Types of Complaints We Handle:

  • Website technical issues
  • Inaccurate listings
  • User conduct issues
  • Billing or payment problems
  • Service quality concerns
  • Privacy concerns

Note: We cannot mediate disputes between users (buyer-seller, agent-client). Those are handled directly between the parties.

15. Reporting Issues

Report Inappropriate Content:

If you find content that violates our rules:

Report Security Issues:

Found a security vulnerability?

Report Copyright Infringement:

If content infringes your copyright:

16. Governing Law

These Terms of Use are governed by the laws of British Columbia, Canada.

Disputes will be resolved in courts located in Penticton, BC.

17. Contact Us

Questions about these Terms of Use?

Email: bryce@frontierhospitality.ca
Phone: (800) 592-1349
Mail:
Frontier Hospitality Advisor
129 Nanaimo Ave W
Penticton, BC V2A 1N2

Business Hours: Monday-Friday, 9 AM – 5 PM PT

18. Complete Legal Terms

These Terms of Use are a simplified summary.

For complete legal terms and conditions, see our full Terms of Service.

In case of conflict, the Terms of Service controls.

19. Important Reminders

⚠️ Before Buying Any Property:

  • ✓ Hire a qualified real estate agent
  • ✓ Get a professional inspection
  • ✓ Obtain title insurance
  • ✓ Consult with a lawyer
  • ✓ Review all financial records
  • ✓ Verify zoning and permits
  • ✓ Understand all liabilities
  • ✓ Never send money without proper safeguards

⚠️ Before Listing a Property:

  • ✓ Ensure you have authority to list
  • ✓ Provide accurate information
  • ✓ Disclose known defects
  • ✓ Use clear, honest photos
  • ✓ Price reasonably
  • ✓ Respond to inquiries professionally
  • ✓ Follow all advertising laws

⚠️ When Working with Agents:

  • ✓ Verify their license status
  • ✓ Check references and reviews
  • ✓ Get agreements in writing
  • ✓ Understand their fees
  • ✓ Know your rights and obligations
  • ✓ Report any misconduct

20. Acknowledgment

By using this website, you acknowledge that:

✓ You’ve read and understood these Terms of Use
✓ You agree to follow these rules
✓ You understand we don’t verify property information
✓ You’ll conduct your own due diligence
✓ You won’t hold us responsible for user actions
✓ You’ll use the website legally and respectfully

If you don’t agree, please don’t use our website.

For complete legal terms, see our Terms of Service